Premium Annual Subscription
Everything you need to know about Ochre's Premium Annual Subscription
By Ochre1 author47 articles
Benefits
What you need to know about Annual Subscription benefits
- Do I now have to pay to access Ochre resources?
- What are the benefits of the new subscription?
- What’s the difference between free and Premium Annual Subscription resources?
- Are subscription features available across all year levels and subjects?
- Do I need a subscription to effectively use Ochre resources?
- Can I trial the subscription before purchasing?
- Why are you now offering a Premium Annual Subscription?
- What is the difference between the Purchased Stand-alone Curriculum Resources and the Premium Annual Subscription?
- Do you offer multi-year discounts?
- Can I purchase multiple subscriptions (for example, for a group of schools)?
Purchasing
Information about cost, receipts and cancellation
- How much does it cost?We are committed to offering ultra-accessible, straightforward prices for our Premium Annual Subscription offer.
- Which systems have access to pre-paid access?
- How can I activate my pre-paid school access?
- How do you determine school size?
- What happens if our school’s enrolment decreases?
- Do I need to buy a subscription for all the teachers in my school?
- Who should purchase the school Subscription?
- How can I pay?
- Do you offer purchase orders or supplier registration forms?
- Can I change from invoice to credit card payments (or vice versa)?
- How soon does access activate after payment?
- How is my Subscription renewed?
- Can I cancel my Premium Annual Subscription?
- Can I purchase as an international school?
- Can I use the Subscription across multiple campuses?
- What happens if I move schools? Can I transfer the subscription?
- Can I transfer my subscription to another school?
- What happens if I have an individual subscription and then my school purchases a subscription?
- Can I get a receipt?
- Do you offer support for low-ICSEA schools?
Access to subscription benefits after purchase
Administering access to your Annual Subscription in your school
- Can I have more than one administrator?
- How do I add or remove staff from my school? How do I give my staff access to the subscription?
- Can we add temporary or relief teachers?
- What if I accidentally remove a staff member?
- Our administrator can’t find a staff member to add to our school - what should I do?
- How do I get access to benefits as an individual teacher?
Technical Support
Fixes for payments, logins, subscriptions and school network issues
Features
Bulk unit downloads, individual files, videos, updates, re-downloads, supplementary materials and sharing — all your features questions answered.
- Can I download certain types of resources, or do I need to download all resources in the unit?
- Can I still also download individual resources instead of all at once?
- Do downloads include updates automatically?
- Can I re-download a unit I’ve already downloaded?
- Are video resources downloadable too?
- How do I access supplementary resources?
- How do I find classroom videos?
- Will new supplementary resources be added?